disputing stubhub charge with bank

Call them and tell them this "Coachella 2020 was permanently cancelled. Concert "postponed", stub hub wouldn't refund, dispute - Reddit If you suspect theres been an unauthorized charge made to your account, you should call the customer service line on the back of your card to talk through next steps with the issuer, including replacing your cards and resetting your online account information. Usually chargebacks are used to reverse a payment in the case of a billing error, unauthorized credit card use or failure to deliver a product or service. So I was browsing tickets recently and clicked on the tickets to see what they would cost with fees and taxes included. so I filed a notice of dispute with my bank where I was charged $540 through my check debit card for NBA basketball tickets of the Dallas Mavericks versus the Houston Rockets. Plus, earn an additional Free Night Award after you spend $60K in purchases on your Card in a calendar year. Enjoy Complimentary Marriott Bonvoy Gold Elite Status with your Card. Casey Bond and Emily ShermanApril 5, 2023. Your first course of action should always be to reach out to the merchant in cases of billing error or order issues. This is the best way to manage and repair your business reputation. Charge errors happen and you can dispute them online. If the merchant disagrees with the reason given for the chargeback, they have the option to fight it. Essentially, a chargeback is a reverse credit card purchase. If it appears invalid, the claim will be denied. This article was written by Jennifer Mueller, JD. StubHub They stole money from me - LITERALLY ! The bank dispute process begins when a cardholder identifies a transaction they want to challenge, then contacts their bank or network to question the charge. The best thing to do is to get your bank involved. Shame on you StubHub. This compensation comes from two main sources. If your dispute is complex and likely to require multiple contacts or steps to resolve, take notes about each contact, including when it occurred, what was determined and what follow-up actions are needed. Solved: Dispute Cancellation Fee - StubHub Community The cardholder disliked the service provider or merchant. on this page is accurate as of the posting date; however, some of our partner offers may have expired. However, if the merchant responds that the charge is valid and provides documentation supporting their claim, your bank will evaluate the information that the merchant provided and determine whether to issue you a credit for the disputed charge. After its investigation, the bank must send you a written report explaining its decision, and either correct the error or explain why the bill is accurate. In this guide, Ill focus on how to dispute a charge that deals with a merchant billing error or other associated issues. If you have an existing relationship with a personal banker, getting in touch with that individual may be the best way to resolve your problem, says Andy Mardock, a certified financial planner and founder and president of ViviFi Planning, a financial planning firm in Bend, Oregon. These laws govern both credit and debit card transactions. Regardless of how you initiate your chargeback request, your bank will walk you through providing the information they require.

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