ego returns international

Please note a returns charge of 1.99 per parcel. Ego state relational units and resistance to change. We accept all major credit/debit cards or you can pay via Paypal. We accept returns up to 28 days after your purchase date, so you have plenty of time to decide. For Returns, please indicate which item (s) are being returned for credit. A new return form can be downloaded. Buy Online, Pick Up in Store. When your return has been delivered to our warehouse it can take the returns team up to 15 working days to process your return, as soon as we have processed this you will receive a confirmation email. Buy now with next day delivery and say 'hello' to the new you. Orders placed for Saturday delivery may receive early delivery attempts. Unless otherwise stated, original delivery costs, Import Fees Deposit and return shipping for change of mind returns are not refunded. Please call the customer service helpline (021) 37130277 for more details. Please contact us at help@ego.co.uk. If you are asked to return the faulty item to us, please follow our return instructions. Exchanges must be for the same model. We hope you love your EGO shoes as much as we do, but if for some reason you would like to return any items, that is not a problem! Exchanges must be for the same model. Our payment security system encrypts your information during transmission. If you have not received this email, please check your Junk or Trash folder. Youve got 28 days to send something back to us from the day you receive it. Yes, your personal information is treated with care and is only transferred over to us via a secure server connection, no financial information is held on our systems. As we can't split orders this would mean the whole order needs to go on hold until the pre-order steps above. privacy policy If you have received your order but decide not to keep it (or part of it) and return it to us, your postage will not be refunded as it paid for the shipping service that got the parcel to your delivery address. For further accurate information, wed suggest getting in touch with your local customs office so youre not surprised if there are any unexpected delivery charges at your end. It would save time if you could attach a picture of the problem and include your name and order number in the email. If the tracking shows no information please contact us at. We currently offer free Next Day delivery on order over 50 (UK). If you would like us to send your parcel back out rather than refund it, please contact us via email with your name and order number so that we can look into this for you.

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