how long do asos refunds take
If you are not 100% satisfied with the product or you changed your mind and want to return it? ASOS returns in the US are FREE if you use one of the abovemethods. However, it may take up to 10 working days for your bank or card issuer to make your funds available to you again. At ASOS, refunds go hand in hand with returns. You have 28 days to return an order from the day it arrived at your door (or the location you had it sent to) to receive a full refund. When will I receive my refund? - Dr. Martens While its now much easier to get our retail therapy, the difficulty is returning our items after trying them on. For the online return process, you have to follow the below steps. Info on incorrect items can be found here. Step 3: Contact Us If the funds have not been released after 10 business days then please get in touch with us by clicking 'Contact Us Now' on this page, and we'll look into it further for you. If our Quality Control team are unhappy with the condition an item has been returned in (e.g. You can still return it, but make sure to note faulty as your reason for the return. It may take up to 10 days for your return to reach the ASOS warehouse. How long does it take ASOS to refund? (2023) Vintage boutiques and independent brands. Returningan unwanted item? None of these affect your statutory rights. If you want to get a refund from ASOS, you shouldnt: Tear the protective seal or label on the products. You can still return it, but make sure to note faulty as your reason for the return. You have to request a refund and return the item. Read below for more information. None of these affect your statutory rights. You have 28 days to return an order from the day it arrived at your door (or the location you had it sent to) to receive a full refund. If so, please contact the seller directly for the returnaddress and instructions. You have 28 days from receiving an item or it became available to collect to return something to us and receive a refund to your original payment method. Return through your local UPS Ground location. If youre returning an item from within the US, ASOS returns can take up to 10 business days (excluding weekends and public holidays) to arrive at their warehouse. To use ASOS, we recommend using the latest versions of Chrome, Firefox, Safari or Edge. ASOS has a clear return and refund policywell guide you through it so that you can get your money back in no time. Required fields are marked *. At the moment you'll need to print a returns label if you want to return, but we're working on ways around this so watch this space! Online shopping site ASOS has updated the terms and conditions of its returns policy in a bid to cut down on customers that are returning too many items. Fear not. ASOS offers the following advice on products that cant be returned: We will never share your email address. We aim to refund youwithin 14 daysof receiving thereturneditem. The name is an acronym for As Seen On Screen, but what if something you bought from ASOS doesnt fit the description? This is not possible, you just need to return the item and receive a refund. If returning with a label, all you need to do is print it, place it on the front of your parcel and take the return to your nearest location. If one of the items you received isn't what you ordered, please send it back to us and we'll refund you if it's incorrect. ASOS Returns Policy | ASOS Customer Care
how long do asos refunds take